It is essential to have a merchant account if you run your own business because of the many benefits it carries, like taking credit card payments or in the future obtaining a merchant cash advance loan.
However, there are a lot of entrepreneurs getting stuck with less than desirable merchant accounts that could be alleviated with some due diligence.
Below are some of the frequent and common mistakes business owners make when choosing a merchant account:
- Signing without comparing – In fact, this is the most common mistake of all. In order to make a distinction between overpriced and a good deal, shopping around for comparison is the best way to do it. While comparing your choices, conduct thorough research by checking the company’s profile with the Better Business Bureau with regard to its rating before you sign any contract with them.
- No paperwork involved – Sales people are trained to deliver their pitch in the most convincing and impressive way. However, you should not immediately buy their product. Always ask for something in writing from them. This way, you can avoid being misled with certain fees not usually included in their sales pitch.
- Attracted by free equipment – It is true that freebies can grab anyone’s attention. However, you have to take note that credit card processing is a very competitive market. Merchant servicing companies will do whatever it takes in order to attract potential customers; this includes giving away something for free. It is not bad to grab these freebies but you have to keep your eyes open for any hidden fees. Don’t get caught up with a sale tactics and not notice the true figure of the merchant account you are engaging with.
- Overlooking the cancellation fee – The main purpose of cancellation fee is to keep you locked in the contract. Always be vigilant with regard to the cost of a cancellation fees. Otherwise, you might end up paying an expensive cost or even a reconditioned terminal fee for turning in a used credit card processing machine.
- Intimidated to ask questions – Many entrepreneurs do not feel comfortable asking questions about their contract even if they are already confused with the jargons. Business owners should practice asking questions about their contract for the purpose of clarifying fees, service, and any other related issues.
Merchant accounts are a helpful business tool but entrepreneurs should know what they are getting into. Ask questions and if possible have your attorney take a look at any paperwork that you have. This will help you avoid common mistakes before rushing into any long term contract.

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